So I have a Windows setup, with Win7 Ultimate 64 bit system, homemade computer w-Pentium i5 CPU, 8 gigs RAM, 1 terabyte HD. Suddenly Cubase and the unit are not talking. I have the latest Saffire drivers (2010 apparently :-/), and Cubase 6.5.1 build 117.
Weird behavior is that it’s just the inputs. From Windows Control Panel > Device Manager, the unit reports working properly, and it shows up in the Steinberg ASIO setup application. When I boot Cubase without opening a project, I can hit Devices > Device Setup and see the ins and outs from the Saffire, and all are labeled ‘Active’. When I open a project however, I get the dreaded “Missing Ports” popup for the Saffire inputs, and in the Device Setup window the Saffire inputs are now labeled ‘Inactive’. I’m noting that I get the generic ASIO low latency driver controls, not the DirectX Full Duplex ones, when I open the Control Panel within Cubase.
I guess I’m fearing some kind of hardware malfunction. Any other ideas? The computer does have USB 3.0, which I read in some post here can be finicky w-audio devices. Maybe it’s that.
Any help or troubleshooting suggestions would be appreciated. I did reinstall the drivers, using both the USB 1.0 and USB 2.0 options.