Cubase 6 now crashing


I suddenly can’t open Cubase 6.03 in Windows 7 Professional, even though I’ve been using it for about a month without problems… It hangs while initializing the VST 2x Plugins. I have an Intel 17 processor (950@ 3.07 GHz) and 6 GB of Ram. I am running Cubase 32 bit.

Before this problem occurred, I mistakenly downloaded the Voxendo SPAN VST 64 plugin and put the .dll in Program Files(x86)->Steinberg->Cubase 6-> VST Plugins file folder. Realizing my mistake after Cubase wouldn’t load, I then deleted the Voxengo .dll, but I still am getting the hang and then the crash. I have rebooted, but Cubase won’t open.

Am I wrong for concluding there is something lingering in my computer from the Voxengo plugin that is continuing to crash Cubase 6? Or, is this a standard problem, that I didn’t have previously, but has been discussed by other Windows 7 people here?

Thanks in advance to anyone who can help :smiley:

Here’s what I get from Windows 7 when Cubase crashes:

A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Cubase6.exe
Application Version:
Application Timestamp: 4e039efa
Hang Signature: 8e83
Hang Type: 2048
OS Version: 6.1.7601.
Locale ID: 1033
Additional Hang Signature 1: 8e8316aee3dcc95c286698ff6fcf2ad4
Additional Hang Signature 2: 6099
Additional Hang Signature 3: 60997d2c9610d1f82127b06e993408b9
Additional Hang Signature 4: 8e83
Additional Hang Signature 5: 8e8316aee3dcc95c286698ff6fcf2ad4
Additional Hang Signature 6: 6099
Additional Hang Signature 7: 60997d2c9610d1f82127b06e993408b9

The first thing I would do (from a recent experience) is to get rid of the following files (in \Users[user]\AppData\Roaming\Steinberg\Cubase 6) :

  • Vst2xPlugins Cubase.xml
  • Vst2xBlacklist Cubase.xml

Then restart Cubase to force it to recreate them, providing you are sure that the Voxengo plug-in is really uninstalled.

Thanks Cubic 13, I’ll try that.

Yep. That did it.

Thanks Cubic 13