Cubase 7 Activation Problem


I’ve just purchased the Cubase Artist software Pack at a local music store and I’ve installed both Cubase 7 and eLicenser on my computer. But every time I’ve tried to activate Cubase 7 in eLicenser it keeps telling me that…

‘Currently, there is no license available which can be ungraded by upgrade license. Please connect an USB - eLicenser, which holds an appropriate upgradable license, to your computer.’

I’m not too sure what to do at the moment. I’ve tried uninstalling and reinstalling, but nothing seems to change.

Please Help!