Cubase 8.5.20 crashing on quit (exit)

[Eris_Locaj]

Well i downloaded Cubase 8.5 prp trial to try it…Well amazing software with amazing sound egine and features …however every time i click (x) button in top corner to exto from program …cubase just crashes…

Windows Version Microsoft Windows 10 (10.0) Enterprise Edition 64-bit (Build 14393)
DirectX Version 12.0
Southbridge Intel HM87 rev. C2
Memory Type DDR3
Memory Size 20 GBytes
Mainboard Model W35xSS_370SS

Processor 1 ID = 0
Number of cores 4 (max 4)
Number of threads 8 (max 8)
Name Intel Core i7 4710MQ
Codename Haswell
Specification Intel(R) Core™ i7-4710MQ CPU @ 2.50GHz
Package (platform ID) Socket 947 rPGA (0x4)
CPUID 6.C.3
Extended CPUID 6.3C
Core Stepping C0
Technology 22 nm
TDP Limit 47.0 Watts
Tjmax 100.0 °C
Core Speed 3495.4 MHz
Multiplier x Bus Speed 35.0 x 99.9 MHz
Stock frequency 2500 MHz


Display adapter 0
Display name \.\DISPLAY1
Name Intel(R) HD Graphics 4600
Board Manufacturer Clevo
Memory size 1024 MB
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1558)
Model ID 0x0416 (0x3501)
Performance Level 0

Display adapter 1
Name NVIDIA GeForce GTX 860M
Board Manufacturer Clevo
Codename GM107
Technology 28 nm
Memory size 2 GB
Memory type GDDR5
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x1558)
Model ID 0x1392 (0x3501)
Performance Level 0

[Eris_Locaj]

Ok found it…the reason is clear

Faulting application name: Cubase8.5.exe, version: 8.5.20.169, time stamp: 0x57235141
Faulting module name: MSVCP120.dll_unloaded, version: 12.0.21005.1, time stamp: 0x524f8413
Exception code: 0xc0000005
Fault offset: 0x000000000003d023
Faulting process id: 0x10dc
Faulting application start time: 0x01d223a53a69e3ad
Faulting application path: C:\Program Files\Steinberg\Cubase 8.5\Cubase8.5.exe
Faulting module path: MSVCP120.dll
Report Id: a182c352-6589-4d7b-89a7-45fd2b460e47
Faulting package full name:
Faulting package-relative application ID:

faulting MSVCP120.dll is causing this crash

[FIX]
uNINSTALL Visual C++ Redistributable Packages for Visual Studio 2013
Navigate to C:\Windows\System32 and delete MSVCP120.dll if it is there after uninstall …
after this :
Download them here: Visual C++ Redistributable Packages for Visual Studio 2013https://www.microsoft.com/en-us/download/details.aspx?id=40784

If you are using a 64-bit version of Windows, make sure to install both files: “vcredist_x86.exe” and “vcredist_x64.exe”.
If you are using a 32-bit version of Windows, only install the “vcredist_x86.exe”…
Let me know if this fixed your problem