Cubase 8 Account Reactivation with Deleted Email Account

Hello,

I’ve come reactivate my old Cubase after a few years of not using. It is asking me to re-register but unfortunately the email account i initially registered this with i deleted a while ago. I’ve got an e-licenser which apparently should automatically re-register the software - but for some reason hasn’t, and i’m now on a timer until the grace period runs out and i cannot use altogether.

Is there anyone who could help - their support number is not working at all!?!?
… Am i right in dialling 040 401 10125? (for the UK)

Any help would be much appreciated :slight_smile:

Thanks!

Cal

You have to call Hamburg. UK support is handled from Germany.

https://helpcenter.steinberg.de/hc/en-us