I have some serious problem with Cubase 8 Elements Activation.
Last year i purchased Steinberg UR22 USB Audio Interface with Cubase AI LE 8.
So i have instaled it and used activation codes. Didn’t used it so much so i have deleted it from my computer.
But yesterday i have decided to purchase upgrade from AI LE 8 to Elements which was 49.99 Euros to be specific.
Now i have a serious problem since i can’t use elicenser and activation codes anymore.
This eLicenser number and activation code has already been registered by another user?
So it didn’t upgraded from AI LE to Elements.
What am i doing wrong here?
I tried to contact Steinberg support but it doesn’t allow me since i don’t have activated software (as said it has been used by another user).
How is this even possible?
Thanks for your respond in advance!