Cubase 9.5 keeps crashing

I haven’t been able to use Cubase 9.5 Keeps crashing. Anyone else having the same problem?



Process Name: Cubase9.5.exe : C:\Program Files\Steinberg\Cubase 9.5\Cubase9.5.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

Hi,

Could you share the whole crash dump file, please?

Dump Summary

Dump File: Cubase 9.5.0.55 64bit 2017.11.25 13.19.dmp : C:\Users\Bill\Documents\Steinberg\CrashDumps\Cubase 9.5.0.55 64bit 2017.11.25 13.19.dmp
Last Write Time: 11/25/2017 1:19:11 PM
Process Name: Cubase9.5.exe : C:\Program Files\Steinberg\Cubase 9.5\Cubase9.5.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information

OS Version: 10.0.15063
CLR Version(s):

Modules

Module Name Module Path Module Version


Cubase9.5.exe C:\Program Files\Steinberg\Cubase 9.5\Cubase9.5.exe 9.5.0.55
ntdll.dll C:\Windows\System32\ntdll.dll 6.2.15063.608
kernel32.dll C:\Windows\System32\kernel32.dll 6.2.15063.296
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.2.15063.726
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.15063.0
combase.dll C:\Windows\System32\combase.dll 6.2.15063.608
ucrtbase.dll C:\Windows\System32\ucrtbase.dll 6.2.15063.674
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.2.15063.674
user32.dll C:\Windows\System32\user32.dll 6.2.15063.726
win32u.dll C:\Windows\System32\win32u.dll 6.2.15063.608
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 6.2.15063.0
winmm.dll C:\Windows\System32\winmm.dll 6.2.15063.0
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll 6.2.15063.0
crypt32.dll C:\Windows\System32\crypt32.dll 6.2.15063.296
imagegenerator.dll C:\Program Files\Steinberg\Cubase 9.5\imagegenerator.dll 1.1.0.55
SYNSOACC.dll C:\Windows\System32\SYNSOACC.dll 1.21.0.3
nvwgf2umx.dll C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvwgf2umx.dll 23.21.13.8813
D3D10Warp.dll C:\Windows\System32\D3D10Warp.dll 6.2.15063.608
Baios.dll C:\Program Files\Steinberg\Cubase 9.5\Components\Baios.dll 2.4.3.2
mediaservice.dll C:\Program Files\Steinberg\Cubase 9.5\Components\mediaservice.dll 1.5.0.36
wdmaud.drv C:\Windows\System32\wdmaud.drv 6.2.15063.447
videoengine.dll C:\Program Files\Steinberg\Cubase 9.5\Components\videoengine.dll 2.2.0.37
ReWire.dll C:\Program Files\Common Files\Propellerhead Software\ReWire\ReWire.dll 1.8.5.40960
exceptiondumper.dll C:\Program Files\Steinberg\Cubase 9.5\Components\exceptiondumper.dll 1.1.0.2
dbghelp.dll C:\Windows\System32\dbghelp.dll 6.2.15063.250
dbgcore.dll C:\Windows\System32\dbgcore.dll 6.2.15063.0
ffusb2asio_x64.dll c:\program files\focusrite\usb 2.0 audio driver\ffusb2asio_x64.dll 2.5.128.1
nvoglv64.dll C:\Windows\System32\nvoglv64.dll 23.21.13.8813
Cubase Plug-in Set.vst3 C:\Program Files\Steinberg\Cubase 9.5\VST3\Cubase Plug-in Set.vst3 7.0.10.13
FLReWire_x64.dll C:\Program Files (x86)\Image-Line\FL Studio 12\System\Plugin\ReWire\FLReWire_x64.dll 1.1.44.0
QuickFontCache_x64.dll C:\Program Files (x86)\Image-Line\Shared\QuickFontCache_x64.dll 0.0.0.0
iZNectar2PitchEditor.dll C:\Program Files\VstPlugins\iZNectar2PitchEditor.dll 2.0.2.539
Reason Engine.dll C:\Program Files\Propellerhead\Reason 8\Reason Engine.dll 8.3.2.8199
hubservice.dll C:\Program Files\Steinberg\Cubase 9.5\Components\hubservice.dll 1.5.1.94
ieframe.dll C:\Windows\System32\ieframe.dll 11.0.15063.726
iertutil.dll C:\Windows\System32\iertutil.dll 11.0.15063.608
mshtml.dll C:\Windows\System32\mshtml.dll 11.0.15063.726
msvcr100.dll C:\Windows\System32\msvcr100.dll 10.0.40219.325
QtNetwork4.dll C:\Program Files\eLicenser\Tools\QtNetwork4.dll 4.8.2.0
QtCore4.dll C:\Program Files\eLicenser\Tools\QtCore4.dll 4.8.2.0
libeay32.dll C:\Program Files\eLicenser\Tools\libeay32.dll 1.0.1.8
msimtf.dll C:\Windows\System32\msimtf.dll 6.2.15063.0
mswsock.dll C:\Windows\System32\mswsock.dll 6.2.15063.0
jscript9.dll C:\Windows\System32\jscript9.dll 11.0.15063.726
webio.dll C:\Windows\System32\webio.dll 6.2.15063.674
Superior Drummer 3.dll C:\Program Files\Common Files\VST3\Toontrack\Superior Drummer 3.dll 3.0.3.18723
BIAS FX_x64.dll C:\Program Files\Vstplugins\BIAS FX_x64.dll 1.5.9.2855
netbios.dll C:\Windows\System32\netbios.dll 6.2.15063.0
DropboxExt64.19.0.dll C:\Program Files (x86)\Dropbox\Client\DropboxExt64.19.0.dll 1.0.19.0
ccset.dll C:\Program Files (x86)\Norton Internet Security\Engine\22.11.2.7\ccset.dll 15.0.0.80

Hi,
please, I need THE file itself. Could you share it (via Dropbox or similar)?

I uninstalled the 9.5 update and installed the full version of 9.5. So far it’s been running great! :slight_smile: