Cubase 9.5 update installer shuts down. Windows 10

Cubase
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1

Hi,

The Cubase 9.5 pro update (from Cubase 9) 64bit installer won’t run past the “Please wait while the installation program is intializing” screen (photo Dropbox - cubase.png - Simplify your life). I had installed it before but then uninstalled it. The only change in my computer was a recent Windows 10 update that seems to be causing problems for a lot of people. I have installed the latest Steinberg USB driver and also tried installing the program with the driver uninstalled. I have also tried downloading the installer a second time and I have performed maintenance on the eLicencer, but no luck. Other Steinberg products seem to install without a problem. Since the update, I’ve installed HALion Sonic SE and Halion Symphonic. Does anyone know what the problem might be?

Thank you

2

Hi,

Can you run the installation as an Administrator, please?

3

I had that problem and I found it it was the Windows update that was causing the issue. I have gone back one update and had no problems after that. Don’t let windows reupdate, or you’ll run in circles. Pause updates and write a comment to windows about their updates messing up your program and name the program specifically. They need to stop messing with a good thing.