I have bought a boxed pack copy of Cubase 8.5, got a free update to Cubase 9 which I downloaded it from My Steinberg account. I am having problems trying to install the software.
In the beginning of the install, the eLicenser Control Center installer crashes, but I managed it from Cubase 8.5 DVD, and my elLicenser dongle works fine in it…
After that Cubase 9 and additional content installation goes properly. The main problem I am facing is when I try to start the DAW, it crashes on “loading GUI Resources”… I reinstalled it as many times I could, but still not working. Please help me out…
Yes, 8.5 crashes too. Windows displays the same .dll error on both 8.5 and 9.0.1 crash…
Also tried copying across the “imagegenerator.dll” from 8.5 to 9.0.1… Still not working…
Re-downloaded the same and installed, formatted windows twice. nothing works…
Latest eLicenser Software not working on my system…
After installing the latest one, while opening the eLicenser program it say
“The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.”
FYI, if you did not already know this, the eLicenser software that originally came with the CB9 installation software was not the latest version 6.10.5.1203 (it may be now?). So check yours and if it is not the latest, download it at the link below. Install it and do the maintenance procedure.
Also… I don’t think I saw where you posted that you tried to start in safe mode. If not, try it. Link to the procedure is 5 posts back.
ALSO… if still not working you may want to do a “Clean Install” of your graphics card driver.
Nothing worked…
At the end, updated to “Windows 10 Pro” and, Bingo!! Everything works fine…
No problems at all…
Anyone having problem with win7 and C9, just go for win10 without wasting your time…