I’m facing a problem : I have a new PC and decided to install Cubase AI 10 with my code, but the Elicenser program tell me it’s already activated on another computer… No surprise, BUT, the real problem is : I can’t reach my MySteinberg account anymore fix it…
When I press the “change password” link, I dont get any mail with the code to copy/paste…
Please double-check your spam folder. If you cannot find the email there, you have to get in contact with official Steinberg Support to reset the password.