Cubase AI 11 to Cubase AI 14 update

Hi @Matthias_Quellmann
I have AI 11 that i got with my Yamaha AG06 and I want to upgrade to 14 too. Unfortunately the option to upgrade from this version has gone from the upgrade page. Many thanks

@hperez7777 @Jerry_Peng @Jason_Saunders, I have placed Cubase AI 14 licenses in your account. Enjoy!

1 Like

Thank you @Matthias_Quellmann !

1 Like

Is it just me or anybody else humming “Santa Claus is coming into town” for no reason after reading this thread?

1 Like

Absolute legend, thank you so much. Very different from 11 lol.

1 Like

Hi @Matthias_Quellmann, I have various old versions of Cubase on my account, I just want if it is possible to update to Cubase AI 14. Thank you so much, Matthias, in advance! Gabriel Pepici

Hi there - Is this only for AI 11 - I have Cubase LE 11 - is it possible to upgrade my version! Thank you

Hi and welcome to the forum,

This applies for Cubase LE 11 too.

Thank you Martin for this - is there a link I need to follow to upgrade my version?

Regards Michael

Good Morning @Matthias_Quellmann ! Could you help me with this upgrade thank you if I am entitled Best Michael

Hi @Matthias_Quellmann
I have an eLicence version of Cubase AI, and I would like to move it onto a new PC. Could you update the licence please to enable me to do this.
Thanks
David

@mherst @davidwilson.lymm, I have added the latest Cubase AI license to your accounts. Enjoy!

Matthias,

Thank you

David

Laboriously typed on my phone

Thank you Matthias - do I find that in my “mysteinberg account” or on here - appreciated!

Dont worry found it! Thanks again

@Matthias_Quellmann
Hi Matthias I am unable to verify my license after purchasing and upgrade from LE11 to LE14. my soft e license is listed but I get the message no upgradeable license found. also a message saying no licences on my elicenser. All problems seems to stem from the time I changed my computer. After this I trialled LE13 as I couldn’t access LE11 and purchased an upgrade to LE14 when this expired. All working now but will cease in 2days if I cant verify via e licenser…please help

I don’t work for Steinberg, but I do know that Cubase LE is not available for purchase, since it is included with various hardware devices.

Maybe you could precise your question?

Also, have you opened the Steinberg Activation Manager on your computer? That is where the license would reside.

The products I refer to are elements 13 which I trialled and cubase 14 which I purchased. At trial end I went to buy now and was offered options and chose to upgrade from my original LE11. I have found the soft e licence but it states no products on it and not available for upgrade. I am thinking now I may have purchased the wrong upgrade as it did it from my LE11 …should I have purchased an upgrade from the elements 13 which I had trialled . Has my e-license been already upgraded to elements 13 which is showing as steinberg licence product (as is the 14 I am using ) therefore e -license not upgradeable anymore)?

Hi,

No, you cannot upgrade from a Trial license.

You can update any Cubase LE to the current Cubase LE 14. Because of this, I believe, you should do this first and then upgrade from Cubase LE 14 to Cubase Elements 14.

After changing my computer my LE AI elements 11 would not work . Therefore i trialled elements 13 so that I could continue working. After my trial of elements13 ended I followed the buy now option and it offered me a few choices and costs to buy elements 14. I chose upgrade from my LE AI elements11 at £41. All ok and working until I got email saying I hadn’t completed verification. Have tried all ways to do this but even though my soft e licence is listed it says no products on it so can’t be upgraded. Hence my original question should i have bought the upgrade from elements13 to elements 14 at £25. happy to do this but if I do I have wasted £41. All I want is to have any version of cubase working which I wont have after tomorrow.