Cubase artist 11 crash on hub

Hello! I have just now got issues with my cubase, as it keeps crashing if i open it, it freezes on the hub screen only showing “connecting…” I am able to use cubase if i launch it with “Disable program preferences”. I am not sure where i can find a dump file or something like that, but i can upload it if someone knows where to find it. Using Windows.

Hi and welcome to the forum,

The dmp files are available in the Documents/Steinberg/CrashDmp/ folder.

Weird, the only crashfile i have says 0kb, so i cant upload it

I started up the program just now and it crashed, but no dump file.

What is new for my cubase is that i’ve changed from a UR22 to a UR44, downloaded the DSP programs (also tried with them deleted)
Aswell as EZKeys by Toonstrack is new for the cubase. But the issue is not the project, it stops as mentioned at the hub.

Cubase Artist 64bit 2022.11.30 (2.5 MB)

I just started the program again and managed to get thru to the project, but as soon as the last bit of loading of the project came, it shutdown and a crashdump actually got created. Here is that one.


Update to the latest Cubase 11.0.41, please.

i have updated cubase but i still get the same issue


Could you upload the latest dmp file from the latest Cubase, please?

it doesnt create a dump file. last one was in november, i crash every time i open cubase, if i run it thru “Disable program preferences" then it works, but will crash on next launch again.