Hi, I 'm struggling with a very strange problem. I send signal from my mixing console to Dante Virtual Card (the driver shows signal activity on the receiver) Using simple program like Oceaaudio I can select the channel 1 on DVS and record audio without problems. However I can not do this in Cubase 12 Pro. How is this possible. Of course I have selected the DVS as a Soundcard and the “External clocked” checkbox is on. Of course opened a brand new project and the project settings match the console’s 48kHz and 24bit and I also have only one IN bus which is feeded by Dante Virtual Soundcard 1 channel and on my track there is selected as input the only one input bus. Still I can not record nor see any signal. I spend many hours already to find some working solution and the Steiner support phone line works only 2 hours a day. Can please somebody help me?
Hi,
I would say this is the issue. Cubase is waiting for the external clock. Why did you set it up like this, please? What is your clock source?
I guess the question is “external to what?”
Yes, Dante is external to Cubase. But maybe the clock source is still internal to Dante, even though it recreates it from the network?
Win or Mac?
If Windows, most likely you picked the wrong driver.
WDM or ASIO?
Cubase supports ASIO only.
The source of the clock is the M-DANTE card in the Mixing console IDR-32 with T112 (Allen&Heath). I spend hours on experimenting and it does not record with external clocked on or off. However I find out that this problem is Cubase only. I happen to have Nuendo 12 too and the same file and setup works with Nuendo seamlessly. I can not imagine why it does not work with cubase.
I am on a MacBook Pro 2020 with Intel processor and the recent OSX. Dante Virtual Soundcard as the name says is a virtual sound card - just driver using LAN connector to connect with other devices. I have working 32 channels out of cubase, I just can not record incoming signals. However I find out that this problem is Cubase only. I happen to have Nuendo 12 too and the same file and setup works with Nuendo seamlessly. I can not imagine why it does not work with cubase.
The source of the clock is the M-DANTE card in the Mixing console IDR-32 with T112 (Allen&Heath). I spend hours on experimenting and it does not record with external clocked on or off. However I find out that this problem is Cubase only. I happen to have Nuendo 12 too and the same file and setup works with Nuendo seamlessly. I can not imagine why it does not work with cubase.
I know what it is. Under Windows it is capable to use WDM driver or ASIO.
On the Mac it’s core audio I guess?
I did a recording on a PC two weeks ago with Cubase. So basically it’s working.
Has Cubase access to the microphone?
Btw, did you visit the forum?
If you answer one question, everybody can see the answer, no need to repeat anything.
Hi,
Yes, Mac is using the CoreAudio driver in general. Cubase has a wrapper to the ASIO.
Good hint… Make sure Cubase has enabled Mic in the System Preferences, please.
Open macOS System Preferences > Security & Privacy > Privacy > Microphone. Enable Cubase here.
Thank You, Martin Jirsak and st10ss for your hints. It was really a fault of mic not allowed in the system settings. The system message after installation is very confusing when it asks to allow Cubase to use microphone. None of my scenarios using Cubase would involve using built in microphone, so I probably did not allow it at the installation long time ago. Now it is recording signals from the console, but the signal level is very low. I have set optimal levels on the mixing console for the live mix, and then I take the signal digitally straight from the input of the console to cubase. Is there a way in the cubase to attenuate the signal level before recording on a track? I would need to gain at least 15dB. It could have something to do that my console works in 24bit, but my main project is set to 32bit and from some reasons I can not change it. So far I did not find a way to attenuate the signal on the hardware itself. Thank you again for a valid hint on my original question.
The desk has -18dB FS as reference level. Every channel has its own changeable direct out. Make use of it.
It has nothing to do with the 24bits.
It is just the difference in reference level used for the 0dB on the meters on the desk. It is at 4 dBu, the maximum level is at +22dBu. That equals 0dBFS.
You can use the channel direct output. It is changeable.
Ah, the “Apple Knows Best” root cause. Glad you found it, and thanks for sharing so others can find it when they have the same problem.
That’s a good one. Like it!