Cubase cannot work with a powered USB for eLicencer?

Cubase
1

I just can’t believe this. In order to be able to launch C10.5, I need to plug my eLicencer USB direct in my mac…

I have a powered USB through which iLok, a non-powered Time Machine HDD, and a few other things work with no hassle, but a simple USB for which the only function is to check your licence will be picky enough to require the rare birds we have on newer computers : USB ports ??

Whether I try it on even powered ports (to charge) or simple ports, I’m prompted as if I had no licence.

That is the kind of stupid things that has prevented me after years to jump solid on Cubase.

Others have that issue ?

macOS 1-.15.7
Mac mini 2018 6-core Intel i7. 3.2 GHz, 32 GB
SSD 2TB

2

shouldn’t be a problem, is the power USB powered via USB, or does it have an AC adapter? How long is the cable?

3

It works well on my Win10 and with an older USB2.0 Hub
so it is not a general rule that applies

4

Same here. I have a hub dedicated to dongles that is tucked away to prevent damage.

Try a different hub?

5

Same here got all my dongles plugged into a single hub. One of the cheapest hubs I could find. Works fine. I’ve used hubs that wouldn’t even look at a dongle. Sometimes it’s pot luck.

6

Thank you all.

My hub is not a cheap one. Atolla USB 3.0 and yes, powered with AC. It has 10 ports, each of these independently powered, I only have 3 to 4 devices and maybe 1-2 cables permanently in the charging ports.

The thing is : the eLicencer worked there in the past. I haven’t used it (nor C10.5) for several months. But the eLicenser now works when in a port direct on the Mac, so…

I tried different ports of course, but no success.

7

Try changing the cable between the hub and computer.

8

I did have the same issue with 11.0.20 but 11.0.10 is working good. Try a StarTech hub. I have used even a cheap one from Amazon and had no troubles.

https://www.sweetwater.com/store/detail/USB3Hub-7--startech-7-port-usb-3.0-hub-desktop-wall-mountable