Cubase Crash using the Range tool

Cubase
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1

Hi, I would like to report a bug for Cubase Artist 14.0.20 and I thought there was a process to follow in this forum. but I can’t find it. So I’ll describe it here.

The bug is related to trying delete one or more bars in the timeline view. When I am in the timeline view I use the Range tool with CTRL-SHIFT to select all the tracks for the one or more bars that I want to delete. But when I go to the Edit menu Cubase crashes. My intention is to go Edit > Range > Delete Time, but I can’t because CB crashes before I can select it. I can do SHIFT - Backspace successfully, but as soon as I go to the Edit menu with the range still selected Cubase crashes.

I have had it work before but today every time I try, it’s the same thing. It also get the same behavior in different projects.

As well, after the crash and I restart CB I get the usual pop-up and I send the crash report to Steinberg.

I am using Cubase Artist 14.0.2 on Windows 11 24H2 with 16GB RAM AMD Ryzen 5 and 1TB SSD.

Thanks
Peter G

2

K I just tested again. I think the problem is with the Arranger track. If I remove it, it works as expected and deletes the selected bars. If I add the Arranger track back without any events, CB crashes as described above.

3

I tried to reproduce it but I experience no crash. Things work as expected on my system.
Can you please go to your Documents folder, there Steinberg → Crash Dumps.
Look for Cubase crash dump files of the recent crashes. The name of each file has a date and time info in it - year.month.day time.

Kindly post one or two in this topic.

4

Here are some of crash dumps…thanks.
Cubase 14.0.20 64bit2025.4.16 19.49.01.475.dmp (1.5 MB)
Cubase 14.0.20 64bit2025.4.16 19.52.27.798.dmp (1.5 MB)
Cubase 14.0.20 64bit2025.4.16 19.55.22.578.dmp (1.5 MB)

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5

Thanks. All three files point to the same crash.
It also looks rather familiar.

We have to wait until after Easter before anybody from Steinberg can look at it.

6

Thanks for the quick response. I appreciate you taking the time to look at it.

7

Reported to Steinberg. Thank you.

9

So i just installed 14.0.30 and tested out the issues i described above and it appears to be fixed. Thanks.

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