Cubase crashes when duplicating a Komplete Kontrol instance

Hey guys,

I’ve experienced this problem alot with Komplete Kontrol where if I load an instrument into it and duplicate the track most often than not it will crash my application and close it. This also happens (not always) when I click on ‘Edit Instrument’ to show the Komplete Kontrol window within Cubase. I’ve tried re-installing Komplete Kontrol, I have updated Cubase, and I’ve updated my gpu drivers. Not sure what the problem is. I’m using a Mk2 s88 keyboard hence why I would like to use Komplete Kontrol for the functionality.

Computer specs are i9-13900k intel core, 64gb ram, NVIDIA Geforce RTX 2070 super.

I’ve also attached some DMP files if that helps (i can only upload two cause i’m a new user.

Thank you.

Cubase 12.0.60.453 64bit 2023.5.17 19.00.57.868-freezedump.dmp (2.5 MB)

Cubase 12.0.60.453 64bit 2023.5.17 19.01.14.389.dmp (2.4 MB)

Hi and welcome to the forum,

Update to the latest Cubase 12.0.70, please.

Also make sure all your NI plug-ins, components and driveres are up to date.

If it’s still crashing, upload the Cubase 12.0.70 DMP file, please.

Apologies I uploaded the old cubase dmp files in my original post. Still occuring after i updated to 12.0.70

Cubase 12.0.70.464 64bit 2023.11.14 2.12.14.606-freezedump.dmp (2.5 MB)
Cubase 12.0.70.464 64bit 2023.11.14 1.32.20.604-freezedump.dmp (2.4 MB)

On NI forums there is talk about different version of the standalone and VST plugins curpting K’K cache. Make sure the standalone app is the same version of the plugin and try clearing the K’K Cache. Relaunch C13 and try again.

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Hi, I see that the problem may be caused by Kontakt 7 as probably loaded in KK. I see that recently NI updated Kontakt a few times with various fixes, maybe you should check your versions of KK and Kontakt and update if not have done so yet?

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