I am pretty sure this isn’t a Cubase issue, because its the AMD driver that is causing the problems. This atio6axx.dll I am almost certain is an OPENGL issue, because I spoke with sonible about it, and if you disable it , the plugins work fine.
Does anyone know of a workaround for it ? I have rolled back AMD Drivers, used driver only installs , and NOTHING has fixed it. Anyone any solutions that work ?
Oh, we didn’t have this issue here in the forum for a while, but this driver is known for problems.
As far as I remember the driver is part of a package from AMD called “Adrenalin”. I guess you have this installed, in that case remove this software. It is mostly used for gaming systems, so Cubase doesn’t need this.
I’ve tried it with and without Adrenalin, and it still crashes to desktop.
BUT I think this is a Cubase issue, as the plugins using OpenGL work fine in FL Studio without the crash. So somehow it works fine there but not Cubase.
I spoke with Sonible about this, as their latest plugins have this issue, and if you disable openGL in the options in their plugins, the problem goes away. But Landr SynthX and The Usual Suspects plugins are crashing Cubase to desktop.
And btw, you should be able to use Adrenalin with Cubase, if you game as well as use Cubase, they shouldn’t be mutually exclusive.
If it crashes you probably have some crash dump files. Please upload one or two of them here.
In theory the whole software world should be working together, in reality there are unbelivable amounts of side effects that can cause all kinds of trouble. No one is able today to test all of this in all combinations.
atio6axx.dll is the reason it’s crashing. Safemode points to that everytime.
Sorry, in that case I can’t help. Good luck.
I would open this with Steinberg Support, but tbh I have lost all faith in their support actually giving a hoot about anyone’s issues with Cubase.
I opened a ticket over a month ago, for it to be ignored about something else.
Partially fixed it, AMD Drivers 25.10.2 driver only installation are stable , apart from the Landr SynthX which constantly crashes Cubase. The other ones are working .
OK fixed it further. Turns out (And this was my error) there was a BIOS Update I needed, which was causing instability with the newer drivers. I was looking at the wrong page on the gigabyte site. (Doh!) Anyway, with the BIOS update and the latest AMD Adrenalin drivers all the unstable plugins are working APART from Landr’s SynthX which is still broken but crashing with a bug report that synthx.vst3 is causing the crash, NOT atio6axx.dll so they need to step up now. The other plugins are loading and working fine.
I have the same crashes in atio6axx.dll in Cubase 15 with certain plugins that use OpenGL acceleration (Korg PS3300 and ARP2600).
I can confirm that the crash doesn’t happen in older versions of the AMD drivers (in my case I tested with 25.9.2).
It doesn’t happen in other DAWs like FL Studio, and it also doesn’t even happen in Cubase 14, only in Cubase 15. I was in contact with Steinberg support, but they were unhelpful (not much they can do anyway if it’s an AMD OpenGL driver bug).
Unfortunately there are no BIOS updates for my motherboard.
For now I’ve simply taken the atio6axx.dll from 25.9.2 and replaced the atio6axx.dll from the current version of the driver in the Windows Driver Store. It’s a messy workaround, but since I don’t use any other OpenGL applications, I guess it’s acceptable for now.
I don’t know how to get more attention from AMD to this bug, since it’s such a niche and specific bug.
I have a Ryzen 5950X, Asus Prime X370 motherboard, 32 GB DDR4, Radeon RX 9070 XT (ASRock).
Wow does that actually work ? I can live with that for now. windows/system32/drivers ? something like that ?
Just experienced the same after replacing my Nvidia card with an AMD one (Windows 11 system).
With the latest driver (26.1.1) Kirchhoff-EQ started to crash most of my DAWs: Cubase 15, Reaper 7.61, Reason 13. Interestingly it worked in Bitwig 5.
Tried the BIOS update first, which was due, the previous one was more than a 1 year old. After the update Reaper and Reason started working, but Cubase was still crash city.
Then I followed the other advice, first ran AMD Cleanup Utility, then installed an older driver 25.9.1, only the driver, no Adrenalin App, etc. That fixed Cubase as well.
Tried another combination before I found this thread: using only the driver Windows installed, all DAWs were working well with it, but Davinci Resolve could not recognize and use the GPU. But now with the older driver it does.
I managed to get 25.10.2 installed which works with Cubase and the plugins. This is an AMD issue, I’ve been in touch with them, they are less than helpful, but the fact that some OpenGL plugins work with one driver not the other suggests they break something with the latest versions. But they are not going to rush on this.
That didn’t work for me unfortunately. It still crashes which makes me think that the way the drivers work isn’t just tied to this file. It’s just the one that gets highlighted.
Well I think I’ve fixed the crashes on my end.
I’m currently running the 26.2.2 drivers, and a new BIOS was also released for my motherboard a few weeks ago. This combination seems to have fixed the crashes for me. Not sure if it was the drivers or BIOS that fixed it since I updated both at the same time. Now there’s no need to use dll files from older drivers any more.
If you still have problems, here’s a better description of how to replace the OpenGL driver only with an older version, while staying on the current driver.
(if you have 7-Zip installed you can skip steps 1-3 and instead open the actual Adrenalin installer (the .exe) for the 25.10.2 drivers in 7-Zip to extract the 5 files you need).
Thanks for that, but tbh i’ll stick to the working drivers all be it older ones until they release a fix. I should add, i’ve been speaking to AMD they “said” their engineers cannot reproduce this issue, I doubt they even tried. But I sent them that link to reddit. Hopefully they read it. Seriously thinking about swapping to an Nvidia card to avoid all this.