Cubase Drum Machine - Silence

I recently upgraded from version 10.5 to 15. My main audio settings seem correct, but I am having trouble with a new Drum Track. After loading a preset, clicking on the pads produces no sound. I have spent hours troubleshooting this issue but cannot find a solution. Are there any hidden routing settings or documentation that cover this problem? Any help would be greatly appreciated.

There’s nothing special required to get it to work. You’re getting sound from other VST instruments, right? Can you post a screenshot showing what you see?