Cubase eLCC missing

New computer
Old one crashed so i could not transfer license.

.
elicenser Control Center does not contain the activation code.
Did maintenance update.

Step 6 Sending eLicenser info says OK but still no new Activation code.

Why would it?

What software are you talking about?

If it is Soft-eLicenser based, go through the reactivation procedure (in your MySteinberg account).