Cubase Element doesn't recognize M-Audio M-Track

Hello!

I just downloaded Cubase Elements try version (10.5.12 build 123 - Feb 12 2020).
I have a M-Audio interface, M-Track, and it works fine on GarageBand and Logic Pro X. As can be seeing in pics.
I have macOs Catalina v. 10.15.4.

But, in my Cubase it doesn’t recognize M-Track as input, (some times recognize as output). As can be seeing in pics.

I tried:

  • Setup Midi/Audio devices in masOS (pics)
  • Clean NVRAM (cmd + option + R + P)
  • Unplug everything and reconnect
  • Add new bus
  • Grant permission on “Security & Privacy” for Cubase on Microphone

But nothing works. Even when the option appears to select “M-Track”, I do it but, it still showing as “Not connected” on “Device Port”.
What am I missing here?
I’m afraid to loose time in the trial period.

Thanks!
Wendell.
Screen Shot 2020-04-11 at 15.58.35.jpg


Hi an welcome,

Make sure Cubase has enabled Mic in the System Preferences, please.

Open macOS System Preferences > Security & Privacy > Privacy > Microphone. Enable Cubase here.

Yes, it is already. I made sure of this.
Screen Shot 2020-04-13 at 17.43.11.png

Hi,

So what happens if you click the M-Trak (on the last screenshot) in the Audio Connections > Inputs, please?

Hello!

I click and the “Device Port” keeps as “Not connected”, and thus not receiving signal or recognizing the M-Track as an input. =’(