Cubase Elements 10 Disappeared March , 2025

Cubase Elements 10 began giving me a “no license, program will close” message around March of 2025. It doesn’t show up in the eLicenser or in the Activation Manager. Now it won’t even load from the icon on my computer. I understand Cubase is getting away from eLicenser (thank goodness) but is there any way I can get Cubase Elements 10 back?

If you log in on “my Steinberg” does it show up on the list of programs you have?

No - it doesn’t show up there. Just Elements 12. I was hoping to switch Elements 10 to my laptop - perhaps that wouldn’t have been possible anyway.

Actually I think I’m clueing in now. I decided to forget about Elements 10 and upgrade my Elements 12 to Elements 14 and attempt to use 12 on the other computer, but then there was no license showing for 12. I assume that’s just how it works - I can still use Elements 12 on this computer but there’s no longer a license if I have to reactivate it. That doesn’t explain why I can’t use Elements 10, but maybe that’s because of the eElicenser going away, I don’t know.

Sounds like your soft elicenser needs to be reactivated which can only be done up to 20th of this month, but if 12 works on the Steinberg licensing on that computer hopefully that’s resolved your problem anyway?

You are a bit too far in the future :wink: We do have the month April, the shutdown of the server is in May :smiley:

Well my problem isn’t exactly resolved, but only because I was getting greedy thinking I could use Elements 12 on my other computer after updating to Elements 14. Also, Elements 10 suddenly started working again with no “license not found” message popping up. Now I’ve got three versions I can use, which is good because I seem to lose plugins every time I update Cubase, making it a real pain if I try to do something with an old project.
I did reload the Elicenser, but the license for 10 doesn’t show up, which I now assume is normal since I updated it to 12 a couple of years ago. I guess it wouldn’t make sense I could have an extra license I could take anywhere when I only paid for an update. Which is probably why no license for 12 appears on MySteinberg after updating to 14.
Thanks for listening - I’m happy now as long as somebody doesn’t tell me I still should have portable licenses for the versions I updated.

You should have C14 licensed in Activation manager and you should have an elicenser license that will be called something like C11 (updated to C14). If that version is on a soft elicense then you are in danger of losing it after the shutdown with any change of machine ID or hard drive failure etc…but your C14 license will always allow you to run C12 and later.