Cubase elements 9 groove agent frezze

Please help.When i change presets in groove agent then i get not responding for 3 min sometimes it crashes. I attached a .dmp file.

Win 10
16 gb ram
intel i5
(tried different sound cards)
Cubase Elements 64bit 2019.1.20 1.02.dmp (874 KB)

Hi and welcome,

The crash is in Groove Agent SE.

Try to trash Groove Agent SE preferences, located in %appdata% Steinberg, please. Make sure you move/rename/delete Groove Agent SE_64 folder, not Groove Agent (if there is also Groove Agent folder on your system).

I did same issue remains…