Cubase exits without writing crash dump files...

Cubase
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#6

Hi,

Really hard to say, if there is no crash dump.

What happened last week? Any system (Windows) update? Any plug-in update?

#7

Hi Martin (Jirsak) : except regular windows updates, I did not notice anything special. Do you know any special monitoring tool to help me to scan Cubase’s activity during its execution ?

#8

Hi,

I’m sorry, I’m not Windows expert. As far as I know, you can make a memory print from the task manager. It’s a big file, because it contains the whole memory data. But question is, if there will be any info about Cubase in the memory, when Cubase is already down.

#9

It’s been happening to me too.

#10

I can say that this sudden crash hasnt happened me too much since…

#11

yes this happens to me to, while im working cubase 9.5.30 will suddenly freeze for a few seconds and then crash, as in it will be gone, i cannot work ilike this and am having issues will all my projects, new and olds ones.

Please help resolve tgis, it is holding my entire work and i cannot continue until it is resolved.

My system is
windows 10 - 64 bit
8 gb ram
Dell inspiron laptop i7 processor

#12

Hi,

Have you tried to trash Cubase preferences, please?

#13

Please Martin, what does this crash dump file tell you ?
Cubase 9.5.30.192 64bit 2018.6.9 21.10.zip (133 KB)

#14

Hey I have reverted back to 9.5 from 9.5.3, and it only somewhat helps, but doesn’t crash as quickly like before, but crashes none the less, there is now a longer gap of time before each crash finally happens, But the last time it crashed it did manage to create the dump file, will you have a look at it and tell me what you feel is happening.
Thank You.

My system is
windows 10 - 64 bit
8 gb ram
Dell inspiron laptop i7 processor
Cubase 9.5.0.55 64bit 2018.6.10 19.34.rar (194 KB)

#15

Hi,

I’m sorry, this crashes comes from Cubase 9.5.0. This exact crash has been fixed in one of the update already.

#16

Hi Martin, sorry but who are you talking to ? exponentialunicorns or me ?

#17

Hi leonardm,

Sorry, the previous message was addressed to exponentialunicorns.

Your crash seems to be in UAD. Make sure you have the very latest UAD software installed, please.

#18

Ok, bizarre ! My UAD satellite device was not connected : I was in a train between Paris and Nantes :slight_smile: And I have the latest one.

Anyway, I would like to inform you all that I have turned off my second graphic video card (NVidia GTX880M) and Cubase is working fine until now : 7 hours running without crashing ! (except for the only crash dump I sent, maybe linked, like Martin Jirsak said, to an UAD failure).

#19

hi there.
having similar issues with latest cubase 9.5 pro crashing all the time. i was unable to open dmp files to be able to identify the crashing plugin.

the SOLUTION i found was:

in windows 10 there is a report for problems function:
Path: Control Panel\All Control Panel Items\Security and Maintenance\Problem Reports

also you can access it by ‘search bar’ by just writing '‘problem reports’ and selecting ‘‘view all problem reports’’

then go to cubase and right click on various reports and select ‘‘view technical details’’

then check the ‘‘Fault Module Name’’ to see the crashing fact (can be a vst). Try to remove it and restart your cubase (restart of pc might needed before and after removal).

hope to help someone :slight_smile:

#20

Thanks to your info, I’ve been able to identify the Weiss MM-1 Softube Plugin as the source of my crashes. Also Cubase Pro 9.5.2 and 9.5.3 crashes without writing crash dumps for me.

#21

hey guys, ive been having the same sort of thing happening. pretty much every time with the exception of a few i press play on a project then cubase freezes then exits with no crash dump file, ive reinstalled it, used an audio interface, started it in safe mode even added another 8gb of ram to my computer. no luck so far.
i checked the problem details and it says the faulth module name is graphics2d.ll
im runing windows 10 with i7.
any ideas?

#22

I had my Cubase closing regularly without warning. I changed my graphics card driver to the standard windows driver and now all stable.

#23

same with me …

#24

Hi,

Is even the result with the graphic card the same?

#25

I had no problems with the Microsoft graphics driver (AMD RADEON R7 360).
I re installed the latest factory drivers, after reading on some gamers site to ENABLE mouse trails, adjusted to low.
This was in relation to audio stutters increasing over time. It seems that for graphics all VSbasics an DotNET 4.7.2 are a must do.

It seems it works now, but at the same time i installed the 9.5.40 update …