Cubase iC Pro is unusable here with Samsung Galaxy Tab S9 FE+

Mobile apps
1

I have a flickering screen here and graphics that look like 8 bit tetras here. Yes I have installed an uninstalled 10 times here, change screen zoom and font sizes on the tablet, no luck. Completely unusable here

I know it is the app as Studio One remote app works fine on it, Avid Control using Econ works fine with Cubase and Logic.

Any ideas? To me it’s like the drivers Cubase icPro need for video are not there in its app to work on the Samsung tablet. I have ZERO issue with this tablet other than this one.

2

Interesting, I have the same device and see the same Problem.
I’ve ignored it for a while because I don’t need it urgently, but it is obviously not just My devices.
I’ve added the issue tag here, to mark this as a problem report.

1 Like
3

Ive learned my lesson here, never buy a controller unit or app from Steinberg. I should have know better after my CC121 issue

I dont count on this getting fixed as they never update this app it appears. Im just out the money

4

I don’t believe this is a pure Steinberg problem, so Just blaming Steinberg is the wrong.

I have another tablet, from Huawei, and that works Like a charm. So the device and the Android Version has a big impact in this.

That is the reason why so many users pefer iPads, iOS is always iOS.

5

Hi @shanabit

We are sorry to read about your issue.

I’ve just checked Cubase iC Pro on a Samsung Tablet S6 where the graphical issue does not appear. Will exchange with our engineering to check, if they are able to reproduce the problem.

Please let us know which Android OS you have installed on your device.

Best,
Lars

6

My device has Android 14 und Samsung One UI 6.1

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I have a Samsung Tablet S6 Lite and it is fine BTW

Samsung TAB S9 FE+ is the issue with Cubase icPro App.
Model = SM-X610
One UI= 6.1.1, Android version= 14

This needs repeating me thinks

I know it is the app as Studio One remote app works fine on it, Avid Control using Econ works fine with Cubase and Logic

8

Hi @shanabit

Unfortunately we are unable to reproduce the issue unchanged.

But since there seem to be issues when using the particular device nevertheless, we’ve taken out the app support for the Samsung Galaxy Tab S9 series devices in Google Play (until we’re able to reproduce and/or resolve the issue).

Best,
Lars

9

So this is Steinbergs resolution? Nice

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I have the exact same problem my tablet is a Samsung TAB S9 FE
Model = SM-X510
One UI= 6.1.1, Android version= 14

When i bought the app in the google play store a few months ago, i could install but now it says that my device is incompatible, they didn´t even try to solve the issue.

11

Hello Lars has this been resolved - I actually purposely bought the new Samsung S9 only for remote controlling my Nuendo 14 - but now I cannot download nor install it.
Can you please help?

12

Hi @DesertMatt

Please refer to my reply from October 2024 above, where we announced that the Samsung Galaxy Tab S9 had been removed from the list of supported devices.

I’ve also sent you a private message to further discuss your issue.

Best,
Lars

13

Hi Lars. I just bought a brand new S9 FE today.. lol .. was really hoping to buy and get Cubasis iC Pro going on it, although i didn’t specifically get it for that, I intended to buy the app and include that in my suite of mobile apps.. super handy, i use CB 14 Pro. This thread is 7 months old, any hope at all for us on the S9 FE? My model specifically is SM-X516BZAAATS , not the “+” version, just the 10.9 inch.

14

Hi @Rexxyboy

At this time, we don’t have any updates about Cubase iC Pro support for Samsung S9 FE series devices.

Thanks
Lars

15

Ok. Thanks. Just got the AVID one working now and is working great, has just what i need. Hopefully Cubase IC gets sorted for us at some stage.