Cubase in/out question and quit unexpectedly issue

Hello all!

I’ve been using cubase 14, and very much enjoying as immigrants from studio one :wink:

(since ver13).

but this one thing is bug me every time.

Mac OS Sequoia

Cubase 14 up to date

M2 Mac book pro max 64gb

plugins up to date

since I work at home a lot with built in core audio or motu device (or Arturia),

whenever I bring my laptop to my studio and connect to Cranborne 500R8 interface,

it forgets device.

I made a preset for 16i/o for Cranborne system and set everything up but when I bring laptop home and just work with built in audio, and next day I bring laptop again and cubase forgets 500R8’s I/o. preset shows I/o’s but it forgets device so I have to manually reconnect them every time.

Any idea on how to fix this ?

also one more question!

when I quit cubase 14 most of the time it shows error msg says “ unexpectedly quit”

but it doesn’t affect anything so I let it go, but still bugs me.

I copy/pasted msg but it’s way too long to paste all here so I’ll just paste snippets of it


Translated Report (Full Report Below)

Process: Cubase 14 [1827]
Path: /Applications/Cubase 14.app/Contents/MacOS/Cubase 14
Identifier: com.steinberg.cubase14
Version: 14.0.32.342 (14.0.32.342)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2026-03-16 23:39:44.6134 +0900
OS Version: macOS 15.7.1 (24G231)
Report Version: 12
Anonymous UUID: 689401A4-04CC-3257-CF9B-6367338168D4

Sleep/Wake UUID: C22FA35E-1614-4497-8FDF-1157F3DB36B6

Time Awake Since Boot: 12000 seconds
Time Since Wake: 7428 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_GUARD (SIGKILL)
Exception Codes: GUARD_TYPE_MACH_PORT
Exception Codes: 0x0000000000000000, 0x8080000200000003

Termination Reason: Namespace GUARD, Code 2305843022098595840

let me know!

Hi,

Attach the source *.ips file, please. We need more lines from the file.

thanks Martin, I’m attaching my ips file. (unsure if it’s right one tho!)

Cubase 14_2026-03-18-140820_Kyumins-MacBook-Pro.diag.zip (21.0 KB)

Hi,

I’m sorry, I would need the *.ips file.

Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).

Cubase 14-2026-03-16-233946.ips (290.4 KB)

here it is! sorry it took so long.

Thanks Martin!

Hi,

I’m sorry, it still doesn’t look like the right *.ips file. Where did you get it, please?

The right one should be available here:
Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).

Cubase 14-2026-03-24-070016.ips (130.1 KB)I think I got it right this time. sorry about that!

Hi,

I’m sorry, it still doesn’t have the needed format. Where do you get these files from, please?

as you noted, same folder! Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).

Cubase 14-2026-03-25-124510.ips (125.3 KB)

Hi,

The crash happens in StripControlPI_VST_AU_Protect. Pokud se nepletu, jde o problém v Softube, často spojené s Console 1.

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	       0x18dc4dc34 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x18dc603a0 mach_msg2_internal + 76
2   libsystem_kernel.dylib        	       0x18dc7d884 thread_suspend + 108
3   StripControlPI_VST_AU_Protect 	       0x3b9190ab0 ACFGetSDKVersion + 13168708
4   StripControlPI_VST_AU_Protect 	       0x3b91ed354 ACFGetSDKVersion + 13547752
5   StripControlPI_VST_AU_Protect 	       0x3b91ed03c ACFGetSDKVersion + 13546960
6   StripControlPI_VST_AU_Protect 	       0x3b7984c9c 0x3b7980000 + 19612
7   libsystem_c.dylib             	       0x18db47944 __cxa_finalize_ranges + 480

ah so it ‘s related to console 1?

okay, console 1 software are up to date. do you think should I report this to Softube too?

Hi,

I would do it. :wink: