Cubase instability problems

In my opinion, the problem is that most users don’t push their systems and in those cases DAWs work great “most of the time”, so developers don’t considere heavy use. My system crashes almost everyday a couple of times at least. It’s workable, of course, but annoying.

I work in Nuendo and Cubase and my sessions are complex, big, hundreds of tracks, atmos mixed, full of plug-ins (mostly Steinberg, Waves, Melda, Native Instruments) and it crashes randomly, sometimes due Cubase bugs (i.e. duplicating regions), sometimes loading new projects, sometimes exporting.

The solution is easy but not rewarding: Cubase could load the plug-ins (or at least the buggy ones) in external processes, as Bitwig does, but it takes a lot more of processing, Reaper also provide a way to load projects with no plug-in activated, to allow loading crashing sessions.

Another conversation would be why Cubase is glitching when I’m not using even 50% of my resources :man_shrugging:t2:

My personal workaround is to export “every track”. It’s a nonsense, but it works when you have tight schedules (my normal life), and it assures that you can rebuilt a project in a hurry.

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Also if your eLicenser is old, you might want to consider getting a new one. I’m pretty sure when they are near their end of life, this can cause problems.

if you are getting full computer crashes, BSOD, you can download free WhoCrashed Resplendence Software - Free Downloads

I’m curious to how many of you built your own computer? Motherboards can come with all sorts of drivers for power management, heat/fan management, etc, etc. If your computer is just shutting down, it is likely a CPU heat issue.

Another issue is voltages, and having a good enough Power Supply. A lot of people do not get a good enough desktop powersupply. This can cause issues.

One bad stick of memory can cause issues, etc, etc.

You can also download free WhySoSlow from the same company which may tell you some things.
Resplendence Software - Free Downloads

But your motherboard likely also has some utilities to check CPU heat and performance.

but more times than not, it is plugin related.

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This post was flagged by the community and is temporarily hidden.

This post was flagged by the community and is temporarily hidden.

I agree about the power supply: I’ve been having big issues for months due a failing (and very expensive) one.

Well 3 things here.

  1. There is no crash dump for the false starts. Ive just looked.
  2. On boot up i dont get as far as opening any projects etc, so no plugins are loaded.
  3. All works fine on the second go, so anything that would cause the crash, like a plug-in, isnt doing it.

I can send the VST report if you want it.

1 Restart your computer
2 Unplug your elicenser
3. plug it back in
4. go into elicenser software
5. do maintenance then close
6. Restart computer again
7. after restart, open Cubase

If that doesn’t improve things…

With Cubase closed
go to the app data folder and command ‘Cut’ all the contents (all the XML files and sub folders) into backup folder on your desktop. then start Cubase.

andyp13 I hope you have sent the crash dumps as this will tell the full story of your issues. I will be very surprised if it isn’t a plugin. Hope they find out the issue. It is always a deeply frustrating issue. We have all been there at some point.

When plug-ins cause issues, do they have to be loaded into the session to be the cause? Or just by virtue of them being in the plug-ins folder

Yes – so making an empty project and loading suspect plugins one at a time is a valid method to troubleshoot.

There’s also the option of starting Cubase in safe mode with external plugins disabled.

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Thank you for your help

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They have to be loaded into Cubase to cause a problem. If you have a crash the cause of that crash will be recorded in the Crash Dump and will save you the hassle of having to go through every plugin, which can be impossible if the crashes are intermittent.

Do you have many 3rd party plugins?

Not too many. Thank you very much for your help. Without this form I don’t know how we would have support.

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When things work, it’s easy to forget how incredibly complex and varied the participating components are. We have myriads of different workflows and myriads of different plugins and combinations. On a wide variety of different operating system versions, using who-knows-how- many different hardware devices and their software drivers.

And how relatively little money we have to spend while getting the equivalent of a 1980s multi-million dollar studio. And sample libraries that were expertly recorded by people who know exactly what year of what model of mic to use for a cello played by a member of a big name philharmonic.

Oh - and that old time million dollar studio also had failing parts. From tubes to worn out capacitors and dusty crackling sliders and pots. Not to mention the regular cleaning and calibration of tape machines. And replacement of rubber belts. And then you had to get your music pressed onto vinyl by a specialized factory. etc. etc. etc.

And very few of us could have walked into a large 1980s studio and configure and troubleshoot everything without significant training and few of us would have gotten anywhere near the the BBC second violin section to record a B flat in a dozen different articulations.

When I still played live in the 80s, my keyboard rig (6 keyboards and a drum machine) with all of it’s power cables, midi cables, cv cables and audio cables was a big effort - and took as long as the rest of the band put together to set up- and tear down. I had to totally rush to be ready for my soundcheck when all the other band members were finished with theirs. And when something didn’t work, the troubleshooting was accordingly tricky.


So while I’m also frustrated from time to time by having to troubleshoot - I’m mostly amazed about the musical playground we get to play in.

And at the comparatively low prices we pay for hardware and software, it would be way too much of a mountain to climb for most people without spending another fortune on training or consulting.

So instead we help each other - and hopefully there’s enough of a continuing spirit of “paying forward” - so that our amazing little musical eco-system continues to thrive and we get to make our music our way.
:musical_score: :notes: :studio_microphone: :level_slider: :control_knobs: :microphone: :headphones: :saxophone: :guitar: :musical_keyboard: :trumpet: :violin: :banjo: :drum: :sound: :loud_sound: :heart_eyes: :tada:

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Sometimes this may happens because of wrong audio setting with your system. Especially after a windows update.
Check your windows audio system settings and be sure to set it to work with your internal audio when you’re not using cubase.
Then with cubase set your USB audio and see. If this works.

This is what I get after a crash

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What is the windows error log showing?