Sorry, don’t speak English well.
For years, I used expensive software and hardware from Native Instruments and Universal Audio in my studio work . Troubles did happen, but not a single dollar was lost. Now I need to change the DAW and I started to look in the direction of Cubase. But how can I spend $500 in the Steinberg Shop, if problems that Steinberg Support cannot solve start at $10?
I had the new activated LE 9.5 in my account. Then I purchased an update “Cubase LE 10 Update Offer” from the Steinberg Shop. After installing it, LE 9.5 changed to LE 10 in the MySteinberg and the reactivation button disappeared. As a result, after reinstalling Windows and attempting to reactivate licenses, I lost both LE 9.5 and LE 10. Old Download Access Codes or Activation Codes doesn’t work. Then I register another new LE 9.5. Of course, my update to LE 10 doesn’t work. Two days ago I wrote to Steinberg Support - still waiting.
I do not know any special secrets of activation? Thanks.