Cubase LE 8 Video Player

Cubase
1

My Cubase LE 8 program keeps trying to load Blackberry Desktop instead of Quicktime for its video player. Anyone have any idea why this is?
I am running Windows 10 Pro v.11068.
:question:

2

Hi,

Is QuickTime installed (the latest update) on your system?

Could you write step-by-step repro, when does it appear, please?

3

Yes, my QuickTime is installed with the latest update.
When I open the program, the introduction screen appears and begins to load the different programs that operate within Cubase. When the process gets to the Video Player, a popup screen appears displaying an attempt to install Blackberry Desktop Software. It then asks if I approve of running the installation program from RIM. I approve it. Then a popup appears showing the installation of the program. Next, another popup appears stating that the driver publisher cannot be verified and do I want to continue with the installation. If I approve it, an error box comes up stating that an error occurred and my computer is not configured for the software. It then closes after I click on OK. Then it tries it again and again and again. If I click cancel, it just tries again. In order to stop this process, I slide the box down to reveal the program progress box where I have the option of aborting the loading of the video player. I stop it and the Cubase program continues to load. When it is finished, because there is not a video player associated with the program, only the title bar and menu bar appear. I can open individual windows using the menu but the main screen is blank. I am attaching screenshots of the process.
Any ideas?

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4

Hi,

This is really interesting. To me it seams, some components are messed up.

Could you try the Safe Start Mode, please?

5

Hi Martin. Sorry took so long to get back with you. Bad news - Windows 10 doesn’t have the option of starting in Safe Mode and the Cubase program crashed my computer big time. Luckily I have an external drive and was able to restore it. Cubase is gone though.
I don’t know what it did, but it did it good!
Any more suggestions?
Thanks
Deb