CUBASE LE Reactivation in new laptop

Greetings, everybody!

I purchased an EVO 4 audio interface some time ago and as part of Audient’s ARC, some software could be claimed for free, including CUBASE LE. I’ve just recently bought a new laptop, but I’m unable to activate CUBASE in it. When I try to claim the same code from before, there’s a pop-up that says that the key can only be used once. I’ve tried checking my account to see if the CUBASE LE is in there, but nothing shows up. Since I have activated it previously in my account, it should be showing in my products list, right? How could I reactivate it in my new laptop?

Hi and welcome to the forum,

If your Cubase is version 11 or older, go thru the Reactivation process, please.

If your Cubase is newer, just sign in with your MySteinberg account at the new system.

You are allowed to get Cubase LE 13 for free. Which I would strongly recommend because of the eLicenser server is going to be switched off in 2025 (you can read more also at the article I linked). If you want to do so, get in touch with your local Steinberg support, please.