Cubase media not showing up in media bay

Im trying work with cubase 13 pro on Mac OS . every time I try to access my samples they don’t show up. the flash briefly in the window. it is the same with all types of media. thanks

I did have a similar issue, and was solved by rescanning the folders that I missed the content. If I remember correctly, this happened when I moved some content and then restored it to its original position.

Thanks M.C
Ive tried the rescan approach, no luck