cubase not recognizing komplete-kontrol keyboard.

Cubase
1

hello,
did any1 have issues with cubase not recognizing komplete-kontrol keyboard. i installed drivers and restarted but still in devices setup i dont see under MIDI Input/ output Komplete Kontrol DAW Ctrl-1 option.

i did as per this article http://www.native-instruments.com/en/support/knowledge-base/show/2797/setting-up-steinberg-cubase-nuendo-for-komplete-kontrol/


FYI i am not using any audio interface, its plugged to my laptop ( win7 64 bit , 4gb ram , cubase 7.5 ) directly, tried different usb port but no good. i have sent a support request to native. does any1here know the fix or am i missing some thing.

thanks,

2

I suggest you check other posts related to controllers. I believe there is an issue with MCU type controllers, which I believe is same as the Mackie that you select in the list of controllers.

Maybe a fellow member can chime in?