Cubase Pro 11 to Cubase Pro 12 eLCC Update Issues

Hello there,

I Bought an Update for my Cubase Pro 11 to Cubase Pro 12,

But when I try to Activate it on eLCC it tells me that none of my Licences can be Updated…
Do I need to buy another USB-eLicencer for that?

Your Cubase Pro 11 license is grace period eligible, which means that you technically already have Cubase Pro 12. Please follow these steps to redeem your free upgrade:

Please contact Steinberg Shop Support for a refund.

Thanks for your answer,

Are you telling me that i paid a Cubase Pro 12 Update for nothing? ^^’

Yes and you should be able to get a refund if bought from steinberg directly

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