Cubase pro 13 - Midi ports from my tascam US1641 not detected

Cubase
1

Hi, i’ve recently installed Cubase 12 pro and upgraded yesterday to cubase 13.
I’m on windows 10

i use a Tascam US-1641 uadio interface, which has MIDI ports

On both cubase 12 ans 13, midi isn’t working at all. when i plug my midi keyboard, i don’t see any signal coming to cubase, and virtual instruments aren’t making any sound.

Analog recording works fine, and Virtual instruments such as HAlion works fine too when i test them with my computer keyboard.

When i go to the studio setup > midi configuration, the “midi port” window is empty, showing no ports at all.

My US 1641 is lighted before i turn cubase on.

everything was working fine on my old setup (cubase5 / scarlett 4i4) , so i guess i’m missing some sort of configuration

Can anyone help me with this ?

Thanks :slight_smile:

2

Hi and welcome to the forum,

Try to reinstall the driver. Make sure, you install it as administrator.

Try to use other USB cable and USB port.

3

Hi, first, i’d like to thank you for your answer.

Unfortunately, reinstalling the drivers (in administrator mode, it was already the case) and using a brand new usb cable, on a different usb port didn’t change anything.

4

Hi,

Could you try to enable the WinRT driver, or the other driver types in the Studio Setup > MIDI Ports Setup window, please? Can you see the MIDI Ports in any other application at the system?

5

Hi, thanks for your help.

i’ve already tried the WinRT enabled, and since new driver install and USB cable / port, no change : still no midi ports showing.

i’m gonna check if i can detect midi ports in another app (i dont think i have any, but i’ll find one for sure)

6

I’ve checked windows device manager, and it says that my midi port are found and that the driver can’t be installed (no such file error). I’m gonna check if i found the driver on the net, thanks !

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7

Even with the latest driver version installed (infact, it was already the latest version installed), my midi ports aren’t detetected.

8

Hi,

I’m sorry, I don’t understand this part of the message.

9

When i right click on my midi ports on widows device panel i choose the option “update driver > Search for drivers”. i get this message : Windows has found some drivers for your device but encountered an error while installing : file cannot be found.

Here’s a capture of the windows (in french, sorry)
Capture

i guess that w10 drivers for this old piece of hardware are not fully implemented.

10

Hi, @saint.marc.cyril

  • What is your MIDI keyboard ?
  • How is it connected to your interface, MIDI DIN or USB ?
  • If it’s a synth, does it have a Local on/off setting ?
  • What OS were you using with it ? If Windows 10 already, we should rule out any backward compatibility issue.

Beside this, I don’t think that searching for a MIDI driver is relevent, in your case. Your unit is more or less of the same type as mine : a hybrid Audio/MIDI interface, and I never had to bother with any MIDI driver for it…

11

Hi, thanks for your reply.

i’ve tested with several keyboards, same results.
it’s connected with midi DIN
no it does not have an on / off setting

it was windows 10

i do think the drivers are faulty : my midi ports aren’t properly detected in the device panel : windows says “no drivers are installed”. (capture below)
When i click the install button, i get an error (capture in my message above)

Capture

12

Hi,
I have had the same issue but today I finally worked out how to solve the MIDI driver problem.

I had the same error boxes in the device manager as you.

I clicked on Update Driver and manually select file location.
Navigated to C\Windows\usb-audio.deTascamUS1641 which is where I found the drivers are put.
Then it updated with no issues and the MIDI device is now recognised in Device manager as well as in my DAW.

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13

Brilliant !

it worked perfectly !

many, many, many thanks !

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