Cubase Pro 14.0.20 crashes in the startup process on ARA Service check

Cubase
,
1

Hello everyone, i am seeking help with the issue in the title, after reinstalling the 3rd party plugins with ARA nothing changed in the behaviour of the program start process and still, 8 of 10 atempts (in average) to start Cubase it crashes the program itself (forcing me to ctrl+alt+del, etc) or stop loading the program. When a small popup apears with noting written with an error sign and i click ok, it finally loads the program. i have also reinstalled Cubase but the behaviour stayed the same.

Captura de ecrĂŁ 2025-04-20 210944
Captura de ecrĂŁ 2025-04-20 210944795Ă—497 114 KB

2

Hi and welcome to the forum,

What ARA plug-in do you have installed? Could you provide a DMP file?

3

Sure, and first of all thank you for the help :folded_hands:.

Cubase 14.0.20 64bit2025.4.20 21.13.13.758.dmp (864.8 KB)

4

Auto-tune is crashing…seems to be some history of issues with AT in Cubase especially with their change in licensing recently.

STACK_TEXT:
000000005ad4ff28 00007ff9e388259d : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : Auto_Tune_Pro+0x653af0

See here for example…not sure if anything in there will help.

1 Like
5

Cubase 14.0.20 64bit2025.4.21 23.17.32.675.dmp (853.8 KB)
Cubase 14.0.20 64bit2025.4.21 23.38.36.641.dmp (820.3 KB)

7

Hi,

These two crashes don’t show anything useful. Cubase neither any plug-in is mentioned in the stack. There are jsut these 3 lines:

0x53ca3af0
kernel32!BaseThreadInitThunk+0x1d
ntdll!RtlUserThreadStart+0x28

This crash is in AutoTune:

Auto_Tune_Pro+0x653af0
kernel32!BaseThreadInitThunk+0x1d
ntdll!RtlUserThreadStart+0x28