My OS bootloader corrupted and I had to therefore reinstall Cubase 9. I reactivated via MySteinberg and pasted in my new Soft-eLicenser code which went through fine. I was sent an activation code e-mail from Steinberg which is meant to have a new activation code but there is no activation code in the e-mail! It says “Please find below the Activation Code(s) you have just requested” and there’s a huge white blank box below it. I’ve tried different browsers to no avail. (See image)
I’m locked out of my work and out of Cubase and I’m very annoyed.
I bought, downloaded and registered cubase elements 9 a couple of weeks back, then I had to re-install my mac OS (10.10) I am having exactly the same issue as in absentia is/has had. I too have received an email with a blank activation code. Beginning to get frustrated as I need to use the software asap, and can’t find any way of using cubase elements 9!