Cubase suddenly started freezing constantly

Cubase
,
1

Hi guys,

my Cubase suddenly started crashing a lot.
It happens when:

  • I select a different VST track (or try to select multiple).
  • Sometimes it instantly freezes up, other times I can use it for an hour before it suddenly freezes.

I have no new VST instruments that I know of and none of them have given an error. I have a dump (DMP) file but it’s 6gb large, is that normal? I can attach a link if anyone needs it.

Any clue on what could cause this?

Version is legal (obviously) and nothing weird changed on my PC.

2

Hello and welcome.

Yes, please post the link here.

Also let us know which audio interface you use in Cubase.

3

Watch the performance bar. Does it max out a lot? By freezing, do u mean nothing works or it chops? Also you check task manager.

4

Nope. Are you sure that it comes from your \Documents\Steinberg\CrashDumps folder ? The few I have are all less than 2 Mb…

5

Cubic, the small crash dumps are called mini dumps. A big dump contains a lot more of the RAM that was in use at the time of the crash. 6GB is not unusual for such a dump.

6

Hi all,

sorry for the late reply! How do I make a small crash dump file? I do mine by simply going to the task manager.

With freezing I mean a full on freeze, I can’t do anything except force a shutdown.

Im using the Scarlett Focusrite 2i2.

7

Post the link to the big dump file, please.

8

Seems im not allowed to post links here… any other way I can send a link?

9

Just post the link as plain text?

10 
(https://drive.google.com/file/d/18Mlexhd1JuquqIQS2jUXiFlWFTBhnptu/view?usp=drive_link)
11

I took a look at the file. It halts within Cubase, not in any plugin or OS component. I can’t tell more from it.
Usually I would suggest to contact support so that a developer can maybe take a look at it but you are using version 9 and I don’t think there is a realistic chance of Steinberg taking a look.
Did you buy Elements? Or did you obtain LE or AI through some other product as a bundle? You can find out by going to the Help menu in Cubase and clicking “About”.
In case you have LE or AI you probably can get version 14 for free. Just write a message in this thread and include Matthias in your message.

12

OK, I was just reporting what is in my Steinberg ‘official’ crash dumps folder.

So, I guess that these ‘big’ dump files are created from a MS tool such as procDump, without being sure of it, as @Moozertje didn’t tell us which tool he has actually used to get it.

13

Yep, I only realized this because I created a freeze dump myself once and wondered about its size.

Reading this sentence above - this is about computer stuff and not about me being out in nature in winter and having a healthy bowel movement. :grin:

2 Likes
14

I’m sorry to admit that my Beavis and Butthead inspired brain cells had me chuckling a bit when I read “big dump”. :rolling_on_the_floor_laughing:

Carry on … :grinning_face:

4 Likes
15

So it says I have 9 LE AI Elements. @Matthias_Quellmann