Cubase Video Import Bug

Hi I’ve been experiencing a bad video bug in both cubase 12.0.70 and cubase 13.0.41 on Mac OS 11.7.10. Whenever I import a video to be used for scoring, etc cubase is adding time and black to the top of the video. I’ve included two screenshots of the same video, one in Pro Tools and one in Cubase 13. You can see that Pro Tools imports the video properly and the 2pop’s waveform begins perfectly at the beginning of the file. Cubase adds about 1/2 a frame of black. I’m at a loss for why this is happening and didn’t see anything on the forum about this bug or any kind of auto frame generation.

Help!?


Hi,

Please read through Video support in Nuendo, Cubase, WaveLab and Dorico article.

Hi Martin, I’ve read through it. Nothing seems out of the ordinary for the video files I’m importing. Here are the details of the one from above:

There is definitely a bug in Cubase 13 which has not been rectified yet. I have videos that played in Cubase 12 but not 13. There is a workaround on this firum where you copy across two files from Cubase 12. I’m not near my computer to tell you there name.
No guarantee though as yours may be incompatible for some other reason.

This or similar can easily happen with an H264 file. Try converting to ProRes or DNxHR using for example Shutter Encoder.

@jjb0737 , the issue you mentioned has nothing to do with the video, it only happens with the audio stream the comes with a highly compressed video such as H264 with aac or mp3 audio. This is a well known issue with AVC and other compressed video codes.
Until recently PT showed the same results as Steinberg software, and still is with some video codecs. But they try to tackled this problem by cropping the audio beginning before import (more often they even crop too much), something Steinberg never do. That is exactly why 2 pop is still important.

@stingray , Shutter Encoder will never fix that issue by converting the video into anything else because it doesn’t recognize the issue and therefore never attempt to fix it.
I created a software that not only converts the video, but also tackles this issue with H264 during conversion into ProRes or DNxHD. It called “ER Media ToolKit”, but note that only the Pro version is fixing this.
You can google search it and try it free for 20 days.

Regardless, if you see a black frame that was not there in the original video (when placing it on the Cubase timeline). That means you place the video outside of a video frames grid, something you can never do in PT, as PT will always lock video movements to video frame grid and Cubase lets users place videos on audio samples grid which is wrong and may confuse users who are not familiar with video professional handling.

Hi @jjb0737. Thank you for your message. Would it be possible that you share the video material?