Cubase12 will not load with third party plugins present

Hi, I have had a pretty stable system using steinberg and waves plugins without any problems. Then, for no obvious (to me) reason, every time I tried to add a Groove Agent se track to a project, Cubase crashed. Eventually after a few restarts and windows 11 restarts, Cubase 12.0.70 would not even start, crashing around the point of loading/initialising plugins.

If I disable all third party plugins, it will start OK. I have reloaded all the components of Cubase using Steinberg download manager and have reloaded all my waves plugins (which never caused any problems before). I’m wondering if it has something to do with Groove Agent SE. So I downloaded Procdump and caught a dumpfile which I will post. Can anyone please help me as am in the middle of an important project.

The dumpfile is too large to upload here and the zip file of it is too big as well, so I’m sort of stuck.

Help!

I ran win dbg on the dumpfile and got the following result…
CubaseCrashAnalysis.zip (3.8 KB)

are you running Nvidia studio drivers?

If not, that’s something I’d try.

Thanks, what are Nvidia studio drivers?
Thing is it has been running fine all year with current drivers, but am into trying anything.

NVidia has basically two types of graphics drivers, one is for gaming systems and one is the so called studio driver. Nvidia usually tries to install all the fancy games stuff, but that is also known for crashes.

In your case the crash happens in one of the driver libraries, it is ā€œnvwgf2umx.dllā€ that crashes.

As @Nico5 says, you probably have the games drivers (did you get an update to that recently?) and need to replace that by the studio drivers. Search for Studio Drivers in the internet and you will find links to the Nvidia downloads.

1 Like

I tried loading the latest nvidia studio driver v 528.24, but exactly the same result. Cubase 12 will not start without third party plugins disabled.

I have an idea it might have something to do with Groove Agent SE. Is there a way I can stop cubase trying to load it when starting without using the ā€˜disable all third party plugins’ (This option disable various steinberg instruments including GA SE).

Or any other ideas please.

Here’s a memory dump with the new nvidia drivers…
Cubase 12.0.70.464 64bit 2024.12.4 17.45.20.593.dmp (923.9 KB)