Cubasis Importer not recognised

I have Cubase Pro 8.5 / Windows 7 and am trying to import a Cubasis file. I installed the Importer file the first time and all worked fine. I then closed my laptop down and came back to it the next day and the option via the File menu to import Cubasis files was not there. I have uninstalled and reinstalled the importer file twice since but still no luck in getting the option to import the Cubasis file.
Any suggestions on how to get round this?


So far we’re not able to reproduce the problem at our end.

Please have a look at the Cubasis Importer tutorial right here, to check if you have followed all steps required:

Please keep me updated.