Cubasis not recognising audio from external sources.

Hi David,

I’m in contact with Focusrite and will keep you updated about the results.

Thanks,
Lars

I cannot get my iPad Air 2 to recognize my UR44 or my new UR242 and I have posted this problem on most of the forums and have not gotten any advice, comments or anything at all. No help from support either.

Hi williedavid,

I’ve posted you a private message with my Email contact details.
Please get in touch with me so we can have a look at the issue.

Thanks,
Lars

I’ve been having this issue for SO LONG now, I’m BEYOND frustration. And I’m using Steinberg’s UR12 as my interface! Cubasis 2.5, iPad 5G, iOS 11.4, and NO AUDIO from my AKG C414 mic. Tried in Garage Band and it works FINE. Problem is, I HATE GB, and use Cubasis as my main DAW. Are these interfaces made by IK Multimedia!!! and Steinberg just put their name on them!!! If so, then there’s wiring issues inside the UR12, because IK products are SO cheaply made. STEINBERG PLEASE FIX THIS PROBLEM!!!

Hi SlowPoke,

Thanks for your message.
The UR12 is fully compatible with Cubasis and should work without any problems.

Firstly, please check your iPad settings:

  • Open the iOS Settings on your iPad
  • Go to Privacy and Microphone
  • Here, make sure Microphone is enabled for Cubasis

Secondly, please check that the routing has be properly set for the audio track to be recorded.
Please have a look at this tutorial at around 1:50 min. for more details.

If the problem persists, please re-install Cubasis, followed by a full restart of the iPad.

Please let me know, if this helps to solve the problem.

Best,
Lars