Actually I am having some problems with my brandnew UR22mkII.
First, the DC port is not working when I connect it with an Anker Powerbank, which is running very well with my phone, switch power source button to DC 5V but nothing happen, not any light
I tried to connect it through USB 2.0 port and this time it worked but the sound was very low and bad, very hard to hear, still with the Anker powerbank, not computer.
Finally, I tested it with the condenser microphone but not sound.
Is this a defective audio interface ? Notice that I used a 3.5mm to 1/4’’ adapter for microphone, headphone and sound in. I guess that’s not the reason.
Please someone help!! Thanks