Hello. In the middle of a Dorico Pro trial I bought Dorico Elements. I activated that and deactivated the Pro trial in the activation manager but whenever I launch the app it reactivates the Pro trial and launches that rather than Elements. Do I just have to wait for the Pro trial to expire or can I deactivate it permanently?
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I could remove your Dorico Pro trial from your account, but this isn’t something you can do yourself.
It’s fine, don’t go to any trouble. I’ll just be careful not to use any Pro-only features.
can some one remove my pro version (trail) as well, i have bought the elements
Welcome to the forum @F_Kelder. It shouldn’t be necessary for us to remove your Pro trial: just run Steinberg Activation Manager, deactivate Dorico Pro, and activate Dorico Elements, then run Dorico again.
Thanks for the answer but
Unfortunately dorico pro activatie it’s self every time and I have to deactivate the trail version.
Should I remove all the dorico software and then activate it again?
There’s only one application. Whether you get to see it as Elements or Pro depends on the licence, and thus the activation. There’s no need to remove Dorico. And the Pro trial will eventually just expire anyway.
I don’t think it should be necessary, but I’ve removed your Dorico Pro trial from your account, @F_Kelder, so you should find that if you refresh your licenses in Steinberg Activation Manager, the Pro trial no longer appears there.
Yes , this is helpful and elements starts immediately.
Thanks a lot
Hi Daniel! Could You also delete these entries from my Steinberg account? Please! Dorico Pro 5 trial and Dorico Elements 5 trial. I also have problem with Dorico not seeing HAlion Sonic 7 and Groove Agent SE 5. I can’t play or listen to anything. Where to look for a solution :-)? Piotr (Peter).
I have done so, Piotr.
I have the same problem! I can’t uninstall the trial version of Dorico 5, and after purchasing the licensed version, the sounds won’t activate.
You don’t need to uninstall anything: run Steinberg Activation Manager, and click the “refresh” button in the top right-hand corner. You should see your permanent license appear in the list of products: click Activate for your permanent license, and Deactivate for your trial.