You may solve it by just copying your ‘Key Commands.xml’ file from the Cubase 9 preferences folder to the 9.5 prefs. Please make sure both versions are closed when you do this (and perhaps move the 9.5 to the desktop instead of overwriting). If that doesn’t help, there are a couple more options to try, but it should work.
I had already copied the “Key Commands.xml” already and that didn’t work. So I went ahead and did the following:
Downloaded the full 11 gig installation file
Uninstalled Cubase 9.5
Deleted the “App Data-Roaming-Steinberg-Cubase-9.5_64” and “Program Files-Steinberg-Cubase 9.5” folders
Re-installed Cubase 9.5 from the 11 gig folder.
Now, this install took probably about 2 minutes tops. I then launched Cubase 9.5 and went to “Key Commands” and the “Process Logical Presets” is now showing so I can now use the “Delete Muted” feature. However, there are a few crazy things going on now.
My project presets reverted to the Cubase 9 presets
Certain tracks randomly link together even though they are not highlighted
Lots of clicks and pops
Crashes on loading projects
Can no longer drag files into the project. I can only use the import feature.
At this point, I just want to know how can I create a TOTALLY CLEAN install of Cubase 9.5. I’ll then copy the “Key Commands” again. If I have to redo my Project presets, i’m fine with that. Thanks!