I have Cubase Artist 6.5.4 and the UR28M. Everything works except the direct monitoring. I have updated Cubase, and the UR28M driver and firmware. I can record audio, and hear the audio, and monitor with “Direct Monitoring” in the device setup menu turned OFF. But as soon as I check Direct monitoring ON, it goes silent. The channel has the monitoring button pressed.
I also have another installation of Cubase 6.5 (full Version) and another UR28M (Full version) and have the direct monitoring working there, but it of course has the “Control room” feature and the Artist version does not.
But I can’t believe that Artist wont let you do direct monitoring because a) It shows you the checkbox to turn it on. If it doesn’t support it, why show the check box? b) It is bundled with the device. The Direct monitoring is one of the key selling points of the UR28M and to have the bundled software not support the key feature would not make sense.
So I hope that I am simply doing something wrong and that it is not a limitation of the software.