Does imorting/exporting video work ok in 10.5?

I am having issues with importing video’s on cubase 10.The audio is out of sync with the video when imported.The video works fine anywhere else.Not sure why this is.The video was from my phone and converted to apple pro res (one recommended codec by steinberg), but its not working and i need some work done.I opened a support ticket with steinberg a few days back,but no reply yet. I couldnt be bothered troubleshooting and would rather get some work done. Is anyone having any issues regarding importing/exporting videos in 10.5? I wasn’t going to upgrade just yet, but I may just go and get it now if the video features are working ok in 10.5. Thanks