First of all Onno it is GREAT having your active presence here. 
I think you have zeroed in on why there is some friction between the user community and Steinberg with this quote
I really wish it worked that way, but it doesn’t - at least not from the perspective many users on the forum. More often than not when a posting on an issue generates a lot of replies in the forum, Steinberg does not respond at all. We’d all love to to have you guys tell us if something is in the pipe-line, a lower priority, impossible to do - whatever. But we don’t get that.
What we get much to often is a deafening silence. Even on the limited number of postings in this new forum, you will find many replies asking why Steinberg is not commenting at all about whatever issue is under discussion. This leads to real frustration in the user community and ultimately to Steinberg bashing by those who have gotten too fed-up.
We are your customers, and when all is well, some of your best marketeers. It makes no sense for any business to behave in a way that frustrates its core customer base - they risk loosing those customers that way. Yet this is exactly what Steinberg does. The pity is this is such an easy thing to fix. Just start having a real dialog with your customers on this forum and stop the silence. This is a real business issue that Steinberg needs to acknowledge and fix.
I apologize to all for posting off topic here. I did so because we have a real live person from Steinberg that we know is actually following this thread. Sadly I suspect that had I posted this on a new thread, no one from Steinberg would ever see, much less respond to this communications issue.