Hi Tom, thanks for the data. The weird thing is, in the diagnostics is no crash dump contained. But the log files of both, Dorico and VSTAudioEngine suggest that the program did not terminate for the last 3 runs. The log just suddenly breaks off, however no crash dump is there. Without a crash dump we are pretty much at loss to find out what was going wrong.
In order to make sure that Windows creates a dump on crashing, please execute the attached script. After unzipping it, simply double click it.
If Windows does not allow the script to make changes, you could do it all manually, though it is pretty tedious:
- In the Windows 10 search box (you might also know it as Cortana), type “regedit” and hit Return, then click Yes when asked if you’re sure you want to allow the Registry Editor to modify your computer.
- In the Registry Editor, navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Windows Error Reporting\
- If you see a key in there called LocalDumps, then go inside it: otherwise, choose Edit > New > Key, and type “LocalDumps” as the name of the key.
- Select the LocalDumps key and choose Edit > New > Key, and type “Dorico3.exe” as the name of the key.
- Choose Edit > New > Expandable String Value, type “DumpFolder” as the name of the value and hit Return.
- Double-click the “DumpFolder” label to open the editor dialog, and type “%LOCALAPPDATA%\CrashDumps” as the ‘Value data’, and hit Return.
- Choose Edit > New > DWORD, type “DumpCount” as the name of the value and hit Return.
- Double-click the “DumpCount” label to open the editor dialog, and type “A” (hexadecimal for 10) as the ‘Value data’, and hit Return.
- Choose Edit > New > DWORD, type “DumpType” as the name of the value and hit Return.
- Double-click the “DumpType” label to open the editor dialog, and type “1” as the ‘Value data’, and hit Return. (This chooses to create a minidump file.)
dump-config.zip (441 Bytes)