Dorico 4.3.30.1132 No playback windows 11

Hello, I had been having problems with note dropouts, I updated to the Halion Sonic 7 and it worked for a few days and this morning, nothing. I
have attached the Dorico diagnostics zip.
Thanks for any help you can provide.
Dorico Diagnostics.zip (673.9 KB)

Sorry is this for me? I am on Dorico 4.3.30 not Dorico 5

I think it’s the same. The names for the HSSE library sounds changed and Dorico can’t load some of them. I would try the solution with D4…

From the diagnostic everything looks fine except for the fact that you have only sound coming from your left speaker (presuming everything else works correctly.)
What if you start a new project from piano template, does that sound?

HI
I have found a folder called PluginPresetLibraries but not exactly where you indicated. it is here
Windowsc C\ Program Files\ Dorico 4\ Playback

I wanted to be sure this is the correct place to paste the zip file you have sent.

Sorry I am not so advanced with my computer.

cc

It should be C:\ProgramData\Steinberg\Dorico 4 in your case

Hi

I think I have correctly installed it (the Program Data was hidden, it took me awhile to figure that out) and it is working.
Thank you