Dorico 5 Pro stopped reacting to midi input/lost connection to audio

Dorico
1

Hi there!

Dorico is an awesome software and my journey with it since version 1 has been pretty smooth.

I have no clue what happened today - Dorico ceased to react to any MIDI input. Even though it properly lists every audio and MIDI device in the app settings, when I click on Device setup in the Edit menu, the app says it can’t connect to an audio engine, and that seems to be the reason I have no MIDI input right now. Restarted Mac and reinstalled Dorico, tried to disconnect all USB audio devices, and left only the built-in Mac audio system - no positive results so far. I would appreciate your help very much.

I’m attaching the Dorico System Diagnostic file via a link - it’s more than 4 MB allowed here.

MacOs Sonoma 14.3
Dorico 5.1.10

Thank you!

PS I don’t see any VST Audio Engine running in MacOs processes when Dorico is launched.

Update. VST Engine is running until I click the VST Plugins menu in the app settings or Device Setup… It crashes right after those actions and that’s it.

2

Your diagnostic report contains lots of crash logs for Dorico’s audio engine. It looks as if NotePerformer is somehow causing a crash. Please check that you have the latest NotePerformer update installed; at the time of writing NotePerformer is at version 4.4.

If you still experience crashes after updating to the latest version of NotePerformer, please send your diagnostics to Wallander support – they should be able to determine what’s causing the crash.

1 Like
3

Thank you so much, Daniel, for such a prompt response!! I will check my NotePerformer version.

Update. The issue seems to be resolved! NotePerformer is initializing properly and the VST Audio engine is not crashing.

Thank you.