Dorico 6.1 iPad app keeps crashing after launching

Hi everyone,

after having succesfully upgraded to 6.1 on my MacBook I decided to upgrade Dorico app too but it continues to crash when trying to open a project or even immediately after launching app… I’m on iPad 8 running IOS 18.7…

Any advice? I was very happy with version 5 app but now I’m really very frustrated…

Thanks so much for helping,

Art

p.s. I’m also paying for a monthly subscripition and this is even more annoying… :slightly_frowning_face:

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Dorico-2025-10-01-232609.ips (67.9 KB)

Same thing happening to me. I reinstalled and nothing. I have the last version of the iPad OS and Dorico. The newest iPad Pro too

I reinstalled too but anything… I only was able to create a new project with a single instrument but then it started crashing again.

I also deactivated all assistive touch functions, as I’d read in some other post they were a possible cause for crashing, but nothing changed… This is a big problem for me as I was using Dorico for my work at school…

Hope someone from Steinberg will find a solution…

Art

I wrote to Steinberg support but there’s no a dedicated Dorico app section (or I didn’t find it…), they only ask for OS and soundcards devices…

It definitely appears to be an accessibility problem of some sort. Can you please review the accessibility settings on your iPad, and disable as many of them as possible? Please let me know if you’re able to identify which setting or settings is responsible for bringing about the crash.

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I am having a heck of a time with these crashes-

I have restarted, offloaded, loaded, restarted…. I haven’t uninstalled since I have too many projects on here.

Here is are some of the crash reports-
I would greatly appreciate any help!

Dorico-2025-09-02-205635.ips (113.9 KB)

Dorico-2025-10-02-181420.ips (93.3 KB)

I am experiencing the same problem after the last update: random crashes. I updated Dorico today and it became nearly impossible to use Dorico on my iPad Air M3. I am attaching a video clip for reference. Thanks, @dspreadbury

October 2, 2025

Dorico Diagnostics.zip (92.3 KB)

Exactly the same! 52% then bam!

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@caddypoppa, again, it looks like an accessibility-related crash. What accessibility settings do you have enabled on your iPad?

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Thank you very much @dspreadbury,

I’ll try as soon as I can, possibly later this morning, even if I’d tried something yet, but I wouldn’t consider the issue as solved until we find out what’s the exact accessibility setting is causing the issue as I see I’m not the only one facing it.

I’ll let you know my results.

Best,

Art

What accessibility categories you want us to check Daniel? There are many and I have all on the main page on OFF.

Under keyboards &typing I have full keyboard access and show lowercase keys, on Touch tap to wake, Display auto brightness. All the rest is off.

the ipad version does not load anything. It even crashes when you just choose the file location (recent, on my ipad, icloud)

In this comment Dorico 6.1 for iPad unusable due to crashes - #3 by goodlyduck it turned out to be the Screen Reader. Maybe try this one first?

It would certainly be worth trying to disable full keyboard access.

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Thanks Daniel, That is the issue.:grinning_face_with_smiling_eyes:

As I have no external keyboard at this time it will not create any issues elsewhere but I assume in a next iPad version update this could maybe be fixed.

Daniel-

Thank you for following up- (and patience) - It indeed was the screen reader:

Setting ‘Speak Screen’ to OFF fixed the bug for me.

Settings/Accessibility/SpokenContent/SpeakScreen

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Daniel,

you hit the nail on the head. It seems to have to do with “disable full keyboard access”, within accessibility options. Disabling it solved the problems with crashes.

Thank you.

Hi @dspreadbury,

I tried disabling this setting and I finally could open various projects without issues!

Thank you so much for patience and support!

Art

Full Keyboard Acess was already turned off on my iPad, but the crashes continued even after reinstalling Dorico & updating iOS. I tried enabling Full Keyboard Access, quitting & reopening System Settings, then disabling Full Keyboard Access & quitting System Settings again. That worked.

Still crashing here.

I’m on ipad os 16.7.12

Ipad 5th generation

Trying opening small files